The second-hand marketplace Members Voice Frustration Over Sizing Updates
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The second-hand shopping app has updated its measurement guidelines for female and kids' apparel but did not contact all users about the change.
Social Media Backlash
Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category compared to what was initially listed as a result of the reclassification.
Vinted explained the revised method more closely matches similar services.
It has advised users to review their products and manually change the size when needed, which has left users frustrated.
Sizing System Changes
Earlier, the measurements included one number and one letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement was formerly size 12 but is now a UK 16-18.
Shopper Experiences
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, located in Scotland, explained products she uploaded featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Manual Updates
Charlotte Lunn, located in England, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she explained.
Platform Context
The service features exceeding 100 million members, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change to its shipping options following member complaints.
